FAQS

Q: What services does Canadian Fingerprints provide?

Canadian Fingerprints provides fingerprinting services for various purposes, including RCMP criminal background checks, immigration, and employment clearances.

Q: How long does it take to get fingerprinting results?

The processing time depends on the type of fingerprinting service. Digital fingerprinting results can take a few days to a few weeks, while paper-based submissions may take longer.

Q: What documents do I need for fingerprinting?

You typically need two pieces of government-issued identification, including one with a photo, such as a passport or driver’s license.

Q: Do I need an appointment for fingerprinting?

Appointments are recommended to ensure prompt service, but some locations may accept walk-ins. Check with the specific location for availability.

Q: Can I get fingerprinting for U.S. immigration?

Yes, Canadian Fingerprints offers fingerprinting services for U.S. immigration applications, including FBI background checks.

Question 1

DO I NEED AN APPOINTMENT?

Answer

Yes, we are appointment based but at times can also accept walk-ins. Appointments will have priority over walk-ins depending on time constraints not all walk-ins may be accepted. It's best to give us a call before coming in.

Question 2

WHAT IS THE ELECTRONIC/DIGITAL FINGERPRINTING PROCESS?

Answer

This is a non-conventional process where we process the application on computer and then capture the fingerprints on the fingerprinting scanner. This information is then sent electronically or digitally via a secure link directly to RCMP’s Canadian Criminal Real Time Information System (CCRTIS). Then the application is processed by the RCMP’s Canadian Criminal Real Time Information System (CCRTIS) and the results are sent to the individual or the 3rd party as mentioned in the application.

Question 3

WHAT IS THE PROCESSING TIME?

Answer

When the fingerprints are electronically submitted to RCMP, the application is processed and the results are sent in 5 to 7 business days through a regular mail, provided there is no match to an RCMP fingerprint criminal holding. In case there is a match to an RCMP criminal database holding, the processing time can extend up to or exceed 120 days.

Question 4

HOW DO I VERIFY THE STATUS OF MY APPLICATION?

Answer

If your application has taken longer than the indicated time and if you require an update on the status of your application, please email RCMP at CCRTIS-SCICTR@rcmp-grc.gc.ca or give a call to 613-998-6362. Please provide only the following information when you are requesting for your application status. Document control number (DCN) Full name

Question 5

DO YOU ALSO PROVIDE TRADITIONAL INK-BASED FINGERPRINTS?

Answer

Yes, we do provide traditional ink-based fingerprints if requested, or if the individual has the requirements for ink and roll fingerprints. We offer this service especially for clients sending their fingerprints overseas for their criminal background check.

Question 6

ARE YOU AN RCMP ACCREDITED AGENCY?

Answer

Yes. We are an RCMP accredited agency. You can verify our accredited status HERE.

Question 7

Do I need to provide fingerprinting for immigration purposes?

Answer

Yes, for some IRCC cases you require fingerprint criminal record checks to proceed with your immigration application whether it's for permanent residency or citizenship.

Question 8

Can you send the results directly to IRCC?

Answer

Yes, we can submit them to the required authority or provide a certified copy.