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FAQS

At Canadian Fingerprinting Services, we aim at offering efficient fingerprinting services to our clients in Toronto and the surrounding area. Our services range from providing reliable criminal background checks to international fingerprinting services. All these services have to be carried out with attention to detail. In order to get the job done systematically; many rules and regulations have to be followed.

We receive many questions from our clients about what we offer, how we carry out the whole process, and what steps have to be followed. Here, you can find answers to most of the frequently asked questions. We would suggest you bookmark this page for future reference. Call us today for more information, or go through the following to learn more.

DO I NEED AN APPOINTMENT?

Yes, we are appointment based but also accept walk-ins.

Appointments will have priority over walk-ins. It's best to give us a call before coming in.

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WHAT IS THE ELECTRONIC/DIGITAL FINGERPRINTING PROCESS?

This is a non-conventional process where we process the application on computer and then capture the fingerprints on the fingerprinting scanner. This information is then sent electronically or digitally via a secure link directly to RCMP’s Canadian Criminal Real Time Information System (CCRTIS). Then the application is processed by the RCMP’s Canadian Criminal Real Time Information System (CCRTIS) and the results are sent to the individual or the 3rd party as mentioned in the application.

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WHAT IS THE PROCESSING TIME?

When the fingerprints are electronically submitted to RCMP, the application is processed and the results are sent in 5 to 7 business days through a regular mail, provided there is no match to an RCMP fingerprint criminal holding. In case there is a match to an RCMP criminal database holding, the processing time can extend up to or exceed 120 days.

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HOW DO I VERIFY THE STATUS OF MY APPLICATION?

If your application has taken longer than the indicated time and if you require an update on the status of your application, please email RCMP at CCRTIS-SCICTR@rcmp-grc.gc.ca or give a call to 613-998-6362. Please provide only the following information when you are requesting for your application status. 

  • Document control number (DCN)

  • Full name

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DO YOU ALSO PROVIDE TRADITIONAL INK-BASED FINGERPRINTS?

Yes, we do provide traditional ink-based fingerprints if requested, or if the individual has the requirements for ink and roll fingerprints. We offer this service especially for clients sending their fingerprints overseas for their criminal background check.

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ARE YOU AN RCMP ACCREDITED AGENCY?

Yes. We are an RCMP accredited agency.

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FREQUENTLY ASKED QUESTIONS

Browse through this page for a glimpse of some of the commonly asked questions about how the fingerprinting agencies work and about the services you get.

Phone: 416-322-8333

Downtown Toronto Location:

Canadian Fingerprinting Services Inc

2 College St Suite 208

Toronto, ON, M5G 1K3

Phone: 416-625-6104

Phone: 647-748-6104

Midtown Toronto Location:

Canadian Fingerprinting Services Inc

20 Eglinton Ave East, Unit 440 

Toronto, ON, M4P 1A9

Scarborough Location:

Canadian Fingerprinting Services Inc
1504 Markham Road Unit 1
Toronto, ON, M1B 2V9

Ajax Location:

Canadian Fingerprinting Services Inc

30 Hunt Street, Unit 205
Ajax, ON, L1S 3M2
Phone: 905-550-6130

Ottawa East
Gambit ID
5420 Canotek Rd, Unit 105
Ottawa, ON, K1J 1E9
Tel: 613-702-0491
Fax: 1-877-870-0104

Downtown Ottawa
Gambit ID
104 Bank Street
Ottawa, ON, K1P 5N4

Kanata
Gambit ID
80 Terence Matthews Cres
Second Floor
Kanata, ON, K2M 2B4

BUSINESS HOURS

Toronto Downtown Location:

Mon – Fri: 8:00 AM – 6:00 PM

Sat: 10:00 AM – 4:00 PM

 

Scarborough Location:

Mon - Fri: 9:00 AM - 5:00 PM

Sat: 10:00AM - 4:00PM

 

Midtown Toronto Location:

Mon – Thurs: 9:00 AM – 6:00 PM

Fri: 9:00 AM – 5:00 PM

Sat: 10:00am - 4:00PM

Ajax Location:

Wed – Thu: 10:00 AM – 6:00 PM

Fri: 10:00 AM – 5:00 PM

Sat: By Appointment Only

 

Mon – Tue: 10:00 AM – 5:00 PM

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